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Psychiatry-UK
2023-06-11
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Written by a NHS patient
Written by a NHS patient 11th June 2023
I am happy with the care I have received.
I have been able to explain my thoughts to them. And they have been able to understand even when I have been confused as to which were symptoms of Autism or ADHD. This has made things more complex. But they were patient with me while I tried to work out what I needed.
The only thing I felt was quite odd was that I asked my psychiatrist to help me unpick what symptoms were causing what. And she said she simply couldn’t comment on that as it was not mentioned in the intial assessment ? So that left me feeling quite alone and vunerable.
But overall an easy process with some stress but manageable stress.
And people always treated me with respect and courtesy
Rebecca
19th June 2023
Response from Psychiatry-UK
Firstly, thank you for taking the time to post your feedback. It is always really useful to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our service if needed. We are pleased to hear that you have found our processes relatively straightforward and have felt well-supported through your journey, although we understand that you did not feel that all of your questions were answered during your assessment. The assessment process for ADHD and autism requires patient symptoms to be assessed against the diagnostic criteria recommended in NICE guidelines and to check that they cannot be attributed to other conditions, to ensure an accurate diagnosis. This process has to be completed within a limited timeframe and does not always permit any wider discussion.