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Written by a NHS patient
12th April 2023


I was referred to Psychiatry Uk for an ADHD diagnosis on the ‘right to choose’ pathway. I was rather nervous of the idea of a remote service before I started as a patient but the experience has been incredibly positive. Life changing! I had a few months wait for the initial meeting with the psychiatrist for the diagnosis but this is way shorter than the wait by other routes at the moment. The preparation for the appointment was thorough and through a secure portal with additional identification requirements so I felt my information was very secure. The diagnosis appointment was via a zoom or similar online appointment and was very thorough. I didn’t feel rushed. Then I had a few months wait for titration to begin. I didn’t mind this as I am still getting my head around my diagnosis and I wasn’t at all sure about taking the medication route so the time was a help. I began titration with a nurse, all through case notes and forms. This I was very skeptical of working but Psychiatry UK have it down. The system works. I had a great nurse who was very supportive and great at reminders if I forgot a form etc-ADHD brain…- and I felt safe. The first medication I tried was not good for me and this was spotted by my titration specialist and changed very quickly. I had the medicine delivered to my door in a very safe manner. I am now finishing my titration and being referred back to psychiatrist for the end of the process. I sometimes feel calm. For the first time in my nearly 50 years. I am so grateful for this service. Truly life changing.

14th April 2023
Response from Psychiatry-UK

Thank you for taking the time to leave such a detailed review, which is not only useful for us to read, but I'm sure will be helpful for patients who are new or considering whether to use our service. It can be daunting for some people to use an online service, but it's really reassuring to hear that you have found our processes secure, easy-to-navigate and neurodivergent-friendly. We are especially pleased to learn that you now feel settled on medication, and ready to move forward. Thank you again for recommending Psychiatry-UK.

Recommend
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Involvement
Information
Cleanliness
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Safe