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Written by a NHS patient
30th May 2023


Psychiatry UK has been really brilliant with their support. I had an assessment very soon after being referred, which came as a big surprise as I'd heard of people waiting for a year or more. The assesment was professional and straight forward. I wasn't sure what to expect because it was all very new to me and I was experiencing some imposter syndrome, but the person I talked to was clear and didn't question/devalue my responses in any way. I've been especially blown away by the brilliant titration team - especially thanks to Liz. I kept in touch via the Psych UK patient portal, where messages and weekly forms can be found. The irony of someone with ADHD having to fill out regular forms about their ADHD isn't lost on me... however they include only simple multi-choice/fill in a number questions, so no procrastination issues for me. Liz, my prescriber, was in contact regularly and was really caring in her communication. She'd reply within a day, if not a few hours. We changed the medication a few times to find the optimum dosage, with forms to monitor the results each time. Liz was quick to resolve issues I had with dosages and didn't rush to end titration at all - she checked in a few times to make sure I was definitely happy with the dosage before she handed over to the consultant. I really appreciate the reassurance that this has given me! I am waiting for a final consultation with Psychiatry UK, but am absolutely satisfied with the care that they have provided. Having an ADHD diagnosis with no prior knowledge can be overwhelming and disorienting - Psych UK has allowed me to feel validated, properly heard, and confident to move forward with a better understanding of how to best help myself. Thank you!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
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Staff
Safe