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Written by a patient
6th November 2020


I was quite concerned and deliberated for some time over whether to use this service or not. The entire process including titration costs about half of what it would cost for just the initial assessment in my area so I wasn't sure beforehand if it was a good idea. Overall it was a great experience. Both of the medical professionals I dealt with were great, and the whole process was really easy. Mostly the service was automated online but I also felt I could reach out to the admin if there were any issues. The only ones I had were a minor hiccup with the web portal, but again, it was sorted quickly. Overall this is probably one of the best decisions I've made for myself and I really recommend it for anyone who's considering it, it truly is worth the money and not having to deal with NHS waiting lists.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff