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Written by a NHS patient
9th June 2023


Communication over the portal is second to none. You know that someone is always there should you need them. All of my concerns and questions were answered quickly and I was made to feel at ease. The treatment and approach during and after diagnosis for ADHD at the age of 47, including being part of the decision making process was very much appreciated to what has eventually become life changing for me personally. I am very grateful to the care and handling of what has become probably the biggest journey of my life.

13th July 2023
Response from Psychiatry-UK

Thank you for taking the time to post a review. It is really useful for us to read about patient experiences, good or bad, so we can pass on feedback to the appropriate teams and make changes to our processes if needed. As an online company, it is especially helpful to hear that you found communicating via our patient portal straightforward and that your questions were responded to quickly. It is always very rewarding to hear that the diagnostic/treatment process has been life-changing for one of our patients, and we wish you the best of luck moving forwards. Thank you for recommending our service.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe