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Written by a NHS patient
11th August 2022


I have never experienced such a great deal of care and effort before in the healthcare field. I felt listened to, understood and cared about the entire time. I had done a lot of research into my condition and felt confident in talking about it. I was not made to feel silly or small, or that I didn't know what I was talking about. My concerns and worries were met with reassurance and guidance from both Dr Khan and by my titration nurse Wioleta. I was always replied to on my case notes and always helped in regards to any questions I had. I wish this was the same in all areas of my experiences with doctors/nurses/anyone in the healthcare sector. I am really humbled to have experienced this. I feel very validated and very confident going ahead with my life knowing what I know now. Everything happened so quickly and easily for me and I am so so grateful for that after a lifetime of feeling like I need to battle everyone to get what I need. Now I know that I have ADHD and I am being treated... I feel like a different person. But in a good way. If you have any doubts or any thoughts about using this service...I absolutely emplore you to do so. I am so grateful to everyone for helping me. I no longer feel lost. Thank you so much. For everything. Emily.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe