Reviews
Reviews
Although the overall process was a bit slow due to the long backlog of referrals, I cannot fault Psychiatry UK for this, when I have gotten my Doctor who diagnosed me, Cristina, the process was swift and, yes there was a delay for titration (again I cannot fault Psychiatry UK for this), I was assigned a prescriber, Helen, and all questions or queries were answered and I feel the only delay I had was from my responses to the questions.
Many thanks everybody at Psychiatry UK for this good experience.
Thank you for sharing your feedback. We apologise for the delays you have experienced. Although we are doing everything we can to bring our wait times, we know that some of our patients are having to wait longer than we would like, due to the popularity of our service. It is good to learn that despite these delays, you had a good rapport with both your consultant and your prescriber, and that you feel satisfied that all your questions have been answered. We wish you well in your onward journey
Owen roberts was fantastic he really made me feel comfortable and used interests to engage me in conversation to keep me calm. Thank you for hearing me for what feels like the first time in my life
Thank you for leaving a review to let us know that your experience with PUK has been so positive, helping you to feel comfortable and at ease during your assessment. I will pass on your feedback to Dr Roberts and we wish you the very best in your onward journey. Thank you for recommending PUK.
I have found them to be lovely and got me the right medication I need after a period of trying different amounts
Thank you for taking the time to leave a review. We are really happy to learn that your experience with PUK has been positive and that your prescriber has been able to help you find the right medication. Thank you for recommending our service and we wish you the very best in your onward journey.
They were not helpful in treating my mental health complications.
Thank you for leaving a review to let us know that you have not been happy with our service. Although you have not left any details here, I would encourage you to contact our Patient Experience Team, who will be happy to discuss the issues you have experienced and see how they can help. If you feel this would be beneficial, please contact: experience@psychiatry-uk.com.
Great service
Thank you for taking the time to leave a review. Patient feedback is extremely valuable, whether good or bad, as it helps us to see our service from the patient's perspective and can identify any changes we need to make to improve our processes. We are really pleased to learn that you have been pleased with our service and would be happy to recommend us to others.
Thorough and detailed service
Thank you for taking the time to leave a review. We are really pleased to learn that you have found our service to be thorough in all areas and would be happy to recommend Psychiatry-UK to others.
Excellent service by Psychiatry UK throughout. Our consultant has left to work elsewhere, but the prescriber Russell managed the titration process thoroughly and worked to find a dose suitable for my teenage son. Really impressed.
Thank you for your kind review. It is really good to hear that your prescriber has been able to work with you to find a suitable medication for your son and that you have been pleased with our service. I will pass on your feedback to your prescriber and thank you for recommending our service.
I appreciated the online nature of the clinic and am happy with the care I received here. I have not given five stars for recommendation only because I would not recommend private health care to my friends or family, or I feel that some friends or family would struggle with the online nature that I benefitted from. Given the option though, I would choose this service again for myself.
Thank you for leaving a review. Of course we respect that our service is just one of the options available to anyone seeking an ADHD/ASD assessment. We are glad that registering with an online service has worked for you and that you would be happy to choose Psychiatry-UK again in the future.
My husband had an on-line appointment today and he was allowed to have me in the meeting with him. The doctors were very caring and gave time for my husband to answer questions and allowed me to fill in the blanks when he found it too difficult. We were both treated with the utmost respect and care.
Thank you for taking the time to leave a review. Patient feedback, whether good or bad, is always extremely valuable. We are really pleased to hear that your husband's assessment has been such a positive experience, giving you both time to answer the Consultant's questions fully and hopefully getting the answers your husband needed from the consultation. We wish you well in your onward journey and thank you for recommending our service.
Was the best experience I could have hoped for, felt validated and understood. Thank you so much to Neetu.
Thank you for taking the time to leave a review. We are really pleased to hear that you have had such a positive experience with our service and that your assessment has helped you feel validated and understood. I will pass on your feedback to Dr Johnson.
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu