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MSI Reproductive Choices - Manchester Treatment Centre
2020-02-03
Person
3
5
0
3rd February 2020
The procedure and face to face care was great, however the call centre and the right care team lacked compassion and were rude
7th February 2020
Response from MSI Reproductive Choices - Manchester Treatment Centre
Thank you for your feedback and I'm sorry the call centre and Right Care team let you down. I'll ensure this is escalated to the managers and teams involved in your call. In contrast the Manchester team have done a great job. I'll make them aware of your comments and high star 5 star rating so thank you very much.