Share review of MSI Reproductive Choices - Manchester Treatment Centre

Everyone was kind, friendly and non judgemental. Made me feel very safe. The only negative feedback i have was that I'd had to come for a second scan as my first appointment I was too early in my pregnancy to receive treatment, my first consultation/scan with [name removed] was brilliant. My second with [name removed] was good, except the scan, I felt I wasnt a person,just a body for her to practise on. She didn't keep me up to date, or talk to me at all as she scanned me... Even when I asked if they could we anything yet, I was told "well update you when we have more information" then back to no communication. As this was the second time I'd had to come in I was anxious I'd be turned away again for another week. Even once the scan was complete, there was no update for me until I asked. Other than that, everything was perfect today.

Call: Attentive & caring

Call: Given time

Call: Given information

Consultation: Supportive

Consultation: Information

Consultation: Involved

Counselling: Supportive

Rating not given.

Contraception: Discussion

Treatment: Dignity & respect

Informed: Pain Management

Clean facility

Nurse: Care & consideration

Surgeon: Care & consideration

Recommend

Overall care