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26th September 2020


I had a waiting time of an hour and a half, I arrived 5 minutes before my appointment at 10:10, I was then seen by the first nurse at 10:55, the nurse was kind and caring but unable to scan, I then had to wait another 35 minutes to get my scan, in the meantime someone who arrived after me, at around 10:45, had been seen and gone. I’m glad this wasn’t my first time going through the process otherwise I would have felt very uncomfortable because of this. However staff were very nice and facilities were clean

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care