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Written by a NHS patient
6th July 2019


The lady holding my hand whilst having my needle was tremendously helpful. Quarms or minor mishaps between staff should be discussed privately and not infront of staff at a sensitive time like this to show professionalism. I asked for another heat pad due to my pain after going to the toilet and was denied this and gently told I'll be leaving soon. I was asked by another lady to wait until my pain subsides at least to level 3. I am now currently at 5 filling in this questionnaire. Having said this, I am greatful for the member's of staff who were professional and empathetic. Kind regards.

Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Counselling information
Counselling: Supportive
Understanding of information
Consultation
Support
Confidence
Recommend
Call: Attentive & caring
Expectations
Contraception: Discussion
Informed: Pain Management
Aftercare
Recommend surgeon
Recommend anaesthetist