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16th February 2021


At first I thought the person I spoke to on the phone was just going through the motions and sounded a bit scripted but as the consultation went on it felt more natural. The staff at the clinic were great but I did have to wait quite a while to be seen with no explanation. Overall would recommend.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care