MSI Reproductive Choices - Maidstone Treatment Centre
10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviewsReviews
Reviews
My overall experience was great and could not ask for a better service. The staff are great and treated me in an excellent mannor
All staff were kind and understanding with no prejudice.
All staff treated me with care and respect.
Very helpful and supportive
Everyone so lovely and kind explained everything well
Made me feel comfortable and explained everything well
The conciliation did not feel like a conciliation. It was just a person reading from a script and taking information
Hi, thank you for your feedback and I'm sorry you were disappointed with your consultation. You are correct, and all of our call handlers are given a script to work from. This is to ensure that all clients are given full information without any errors or omissions. They work very hard in situations that sometimes can be very pressured and I can only apologise if this came over badly to you. I will pass this on to the manager. On a better note, thank you for the lovely 5 star ratings for Manchester team, they will be very happy to see this. I will ensure your feedback is sent to the respective managers as there are always lessons to be learned and thank you.
Made me feel comfortable and not bad about my decision
I was treated so well that will recommend to any that will treatment like mine.
Hope I won't have to do it again but best care ever.
Could not fault the service
Profile
Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.
Resources
Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9