MSI Reproductive Choices - Maidstone Treatment Centre

10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 150 of 178
 
26th November 2019


The staff in the surgical department are AMAZING! I was so anxious and scared to the point I thought I was going to have a panic attack. They reassured me and made sure I was happy and comfortable! They held my hand and made me laugh, could not have asked for better care, thank you all so much.

2019-12-02 15:42:52
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Thank you for your feedback and I'm sorry the counselling service was not up to the standard of the rest of your journey. I will ensure your comments are passed onto the relevant managers and if you feel you would want counselling with a different person you can ask at any time on 0345 300 8090 24/7.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
26th November 2019


Felt so comfortable and everything was explained and re-explained no matter how many times asked. So friendly and attentive. Couldn't recommend more.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
26th November 2019


All staff here treated me with respect and very friendly. It made me feel comfortable and eased of my stress and worries on my decision. Many thanks to everyone. I am really appreciated your care.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
26th November 2019


Made me feel very comfortable and welcome. Was really taken care of. All staff where cheerful and happy.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
25th November 2019


I feel I was fully informed the whole time and feel very comfortable.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
25th November 2019


The staff were Helpful and made me feel comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
25th November 2019


Everyone was so careful and full explanation was given helped me feel comfortable with my traetment

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
22nd November 2019


Very informative and non judgemental

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
20th November 2019


They explain everything nicely . They are friendly.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
19th November 2019


I have been been given a god level of care throughout. All staff have been kind and supportive throughout.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 150 of 178

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9