MSI Reproductive Choices - Maidstone Treatment Centre

10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 130 of 178
 
21st April 2020


Everyone was lovely and so helpful and understanding. Made the experience as comfortable as it could have been.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


In such a worrying time all staff have made this experience worry free. I was happiest with how quickly I was seen and how professional the workplace is. Thank you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


The clinic was fantastic day of treatment it was extremely clean and saw them cleaning reg staff were lovely! But unfortunately the call centre before I got this far was disgusting and shouldn't be in this job please investigate further as I will be furthering a complaint they have let the centre down immensely

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


All of the staff have been so lovely and I was given time to consider my decision after finding out this was a twin pregnancy. Thank you to everyone. [name removed] and [name removed] and [name removed] today were particularly caring and the lady on reception with the short brown hair has always been so understanding and supportive every time she has seen me. Thank you all of you

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


I felt safe, I felt I could take to someone if I needed to, at every step they asked memory I was on and did I want oask questions. The cavity was clean. The nurse were cleaning Thales chairs and magazines regularly . The only problem I had was I was here for 4hours before I had my operation. No fault of the centre but I'd have liked an indication of time frames before I started waiting. All staff were kind and amazing.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


No complaints. Very good service x

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


I felt very comfortable and looked after, I was constantly asked if I was ok and was made to feel at ease.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


I have had a very happy experience, I was made to feel at ease. The only thing I would suggest is giving you a list of surrounded clinics for you to choose. As I was initially given Brixton. When Maidstone was more convenient for me, and did have to call to rearrange. Other then that, very satisfied with my exprience

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


The level of care was excellent, the team was amazing before and after the procedure

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
21st April 2020


Nurses and staff were very friendly and attentive and made me feel comfortable in the environment I was in they constantly checked on me and made sure I was okay

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 130 of 178

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9