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Written by a patient
24th September 2019


Had an awful experience, after having the phone consultation I was told I would be treated on the day and given an appointment 2 days later, so when I arrive at my appointment I was called in for a scan, I was in a state and sobbing and the lady did not seem bothered at all, she was actually very rude, and was actually causing me discomfort when doing the scan. After the scan I waited around an hour to be called into a room to be told I cant be treated that day as I was 'asthmatic' I have never had asthma and never told anybody I have asthma either. So I was told I would have to return the next day, so another sleepless night. After receiving my treatment around a week later I was in absolute agony and could not move, I was passing so many clots and bleeding so heavily I was hospitalized, and have been in and out of hospital for the past 6 weeks since, 2 surgerys later and lots of courses of antibiotics later this whole experience is over. This has been the most traumatic 2 months of my life.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff