MSI Reproductive Choices - Essex Treatment Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 171 of 264
 
2nd June 2020


The 24 hour phone lines were always helpful (apart from the first one who messed me around) and the staff at the Essex centre were amazing to me and made me feel Welcome by joking around with me and telling me everything that was going on making me feel included in everything they did.

2020-06-02 12:21:24
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you for your feedback however your 1 star rating for contraception is worrying as this is a huge part of our service. Thankfully the rest of your experience is very positive and I will ensure this is seen by the managers and team members in Essex and also the Call Centre Team. Thank you very much for taking the time to post such a lovely message.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
2nd June 2020


Felt comfortable and not judged in anyway about my decision

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
1st June 2020


I received the care and understanding just as I expected, the staff were great too.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
1st June 2020


The service was really good, I was taken care of properly

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
1st June 2020


I been look after with care and kindness

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
1st June 2020


I have used Marie Stopes before and the staff are very pleasant in buckhurst hill. The facility it very clean and I'm made to feel very comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
1st June 2020


I feel I was treated with care, consideration and respect. All staff have been lovely and really understanding. Thank youall

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
27th May 2020


Made it as easy as possible. I did not enjoy the experience and they were supportive!

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
27th May 2020


Awesome

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
27th May 2020


They've been excellent in every aspect

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
 
Page 171 of 264

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6