MSI Reproductive Choices - Essex Treatment Centre
88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviewsReviews
Reviews
Very caring
I felt very comfortable, especially with the midwife's. They really help a lot and make things easier.
The staff are very caring and professional
Didn't start off great, was called into the wrong room! For first appointment and was asked by a surgeon how I felt after the abortion, I was only in for a scan and this scared me a lot, no name or dob confirmation, I said I'm still pregnant and haven't had it yet, he apologised but definitely scared me, this was because I said my first name at the desk and the receptionist said someone else's last name, to which I thought she said 'you will be seeing ... Today' so I just said yes okay, me and this patient shared the same first name, definitely need dob confirmation. The scan was okay, the lady was nice but could do with some people skills, someone walked in during no uniform or PPE, guessing they are friends, she was friendly but was only hanging about I was joked with 'dont worry she does work here' fast forward today, at the desk asked 'what is your first name' made sure I clearly said first and last regardless from the moment I've arrived I can't fault anything, wonderful lovely nurses, felt support and looked after every second. Surgery was fine, never left in pain. Fantastic people today felt like a private hospital and would recommend
Thank you for your feedback and I am very sorry you didn't get off to a good start. Confidentiality is very important to us and I will certainly alert the managers of your experience. Also another member of staff walking in on your scan is unacceptable and reportable to the management. I am very glad that everything turned out so well at your next appointment and thank you for you very kind comments.
The way they treated with respect n fully care.
Happy with everything
Nurses I've spoken fact to face or over the phone have been so patient and given fantastic care.
The staff are always friendly and happy to help and answer any questions
Every member of the team from reception to the surgeon was lovely. They made me feel safe and calm about my decision.
Thank you.
Everything was good.thanks
Profile
Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.
Resources
Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6