MSI Reproductive Choices - Essex Treatment Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 161 of 264
 
14th July 2020


From booking, to sitting here in recovery I have been exceptionally greateful to each and every member who I have had contact with. Everyone has made me feel extremely comfortable and relaxed.. even wiping my years as I was being put to sleep. Thank you all at Marie Stopes

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
11th July 2020


Friendly and I felt comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
11th July 2020


No complaints

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
11th July 2020


Efficient, understanding and personable staff put you at ease and explain everything with detail. Quick responses and clinic times.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
10th July 2020


I have sever anxiety and to be honest on the day i came in I was to be honest a compete mess every single nurse and doctor who I saw was so conciderate and helped me throughout it all ! I can't thank you all enough for helping me through this time

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
10th July 2020


Everyone at Marie Stopes (buckhurst hill) were amazing and I couldn't of asked for better. Thank you so much

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
9th July 2020


Efficient

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
7th July 2020


Given the circumstances I felt well looked after and comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
6th July 2020


I have previously used the services and have been very happy with the information given to me and the support and comfort I have felt at the appointment. However, this time today the lady was around an hour and half late for my appointment, which left me feeling very anxious. I was collected and taken into the room where the appointment was very rushed, my scan was completed. No health checks completed (Finger prick, blood pressure, chlamydia test etc). The instruction of pain relief that I was able to take was not very clear, but as my appointment felt rushed, I almost felt like I couldn’t ask. I have previous documents which I have kept that gave me the pain relief information. The only information I brought home is a leaflet on contraception and 1 pregnancy test. I did not even receive an emergency telephone number... in the instance I should need it. As I said I have previously experienced this procedure before so I had an idea of what is going to happen. I’m thanking my lucky stars I was not a woman going through this for the first time!!! I’m appalled by the service today and I’ve never had a bad word to say previously, maybe the nurse should be given more training.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
30th June 2020


They did what they had to do

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 161 of 264

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Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6