Share review of MSI Reproductive Choices - Essex Treatment Centre

Written by a NHS patient

I had my medical abortion booked and prepared myself for this, only to be called the day before and told it would need to be a surgical abortion due to my medication. Emotionally, this was pretty traumatic. The lady on the phone was very apologetic and proceeded to book my surgical abortion asap, on the same date as the assessment rather than have 2 appointments and prolonging the agony. However, I was told to arrive with a full bladder for the scan. This shouldn't have happened as I was due to have the procedure and therefore nil by mouth, which I wasn't told. This resulted in my surgical procedure being delayed and me being in the clinic a lot longer. The staff are lovely but better pre appointment communication is needed

Appointment

Consultation: Information

Treatment: Dignity & respect

Contraceptive Counselling

Counselling information

Counselling: Supportive

Understanding of information

Consultation

Support

Confidence

Recommend

Call: Attentive & caring

Expectations

Contraception: Discussion

Informed: Pain Management

Aftercare

Recommend surgeon

Recommend anaesthetist