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24th February 2020


They looked after me and calmed me down when I was having a panic attack

24th February 2020
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you for your feedback and I'm sorry your pain was not managed better for you. However it's good to know they were able to calm you down and thank you for the overall 5 star ratings. I'll feed this back to the managers today.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care