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24th February 2020


Surgeon was so cold, mean and made me feel emotional as if he resented me

24th February 2020
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you for your feedback and I am so sorry that the surgeon gave such a poor impression to you. Dignity and respect is very important to us and I'll ensure that your comments are fed back to the clinic managers and Lead Surgeon. Thank you for the amazing five stars for everything else.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care