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7th October 2020


I felt like the care and warmth that was given to me during this difficult time was fantastic by all the staff at MS Bristol. The low mark for whether I would recommend to family and friends is because when I came out of the clinic I was abused by protesters. I hadn't been warned they would be there so had no idea. It was a really nasty experience at a difficult time. I cannot believe they are allowed to get away with this. They called me a murderer and were shouting at me through a microphone. I am a strong older woman and I felt ashamed and saddened and angry. My heart goes out to anyone in a vulnerable position who has to walk past those people at such a sensitive time. That sort of thing will stick with you for a long time.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care