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5th November 2019


I liked the way [name removed] [name removed] acknowledged the difficulty in this pregnancy. I appreciated the non judgemental attitude of staff and prompt treatment. Staff were flexible about treatment e.g. not doing another scan as I had already had several and allowing me to proceed on NHS plan despite paying for my telephone consultation. Only thing that could be improved is speed of phone consultation appointment. This was available much faster if I paid.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care